Phone System Feature Highlights
- Online Administration allowing users to configure their phones and administrators to fully manage the company’s phone system while monitoring their account activity in real time.
- Private DID (number) with unlimited US calling.
- Mobile Twinning allowing users to have all calls to their extension ring simultaneously on an external phone such as their cell phone. Upon answering, the users have the ability to switch to their desktop phone without having to transfer the call.
- Call Display and Callers list configured per the user preferences.
- Call Coverage Specifying where unanswered calls should be directed such as voicemail, auto attendant, or another phone number.
- Post-Call duration time provides the call duration to the call history display.
- My Calls reports on user inbound and outbound call history in a tabular format from the user portal.
- 8-ways conference Call allowing up to 8 people to share a conversation over the phone (conference).
- Hot Desking allowing users to use any phones while accessing their custom phone settings associated to their specific login.
- All-Page and Page Groups where users can page all phones at the site or a specific groups that are in an idle state using a programmed memory key.
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UniVoIP helped us to upgrade our phone system and transition from analog to voice over IP telephones ... we are enjoying the benefits of a high functioning and efficient phone system.American Institute of Architects Los Angeles (AIA|LA)
We wanted to improve communication with remote sites, reduce costs, and improve our Internet connectivity. We also wanted to do all of the above at the lowest cost ... we are getting all and the above, saving 40% hard dollars from our previous supplier ...Bridges Rehab
GSDBA is extremely happy with our new phone system and service from Univoip. Now we have clear connections and flexibility to customize our system anytime we want. We highly recommend Univoip to everyone!GSDBA
OfficeConnect is an user friendly and scalable solution that exceeds expectations and makes our jobs easier and more efficient to do.Morningside Recovery