Introduction to California TeleConnect Fund

The California TeleConnect Fund

The California Teleconnect Fund (CTF) is a program run by the California Public Utilities Commission (CPUC) that provides a 25% off voice services and a 50% discount for broadband on select communication services, schools, libraries,hospitals, nonprofit organizations, and about 7,000 Community Based Organizations (CBOs). Money for the discount comes from a surcharge paid by telephone customers (“ratepayers”) on their monthly phone bills.

Is your organization receiving CTF support? Check your telecommunications bill!
UniVoIP has assembled years of experience deploying cloud-based communication solutions and is proud to be CTF certified to better serve you and assist you with this process.

CTF eligibility. Qualifying K-12 schools, community colleges, libraries, hospitals, health clinics, and community based organizations (CBOs) are eligible for the CTF.

Contact us to receive more information on the following:

  • List of approved CTF applications
  • List of CTF Participants approved for the Voice Exemption
  • CTF Eligible Services List
  • Brochure
  • Application
  • Need Help on the Application?
List of Eligible CTF Services

The California TeleConnect Fund [CTF]

The CTF uses the Universal Services Administrative Company’s (USAC) E-rate definitions for Digital Transmission Service, Internet Access and Wireless Internet Access, with certain exceptions[1]; There may be some items from USAC’s eligibility list that are not represented below and therefore not eligible for CTF discounts. For example some maintenance and usage charges are on the USAC list but are not eligible for CTF discounts.

List of Eligible CTF services:

The following services listed under these categories are eligible for CTF reimbursements:


  • Asynchronous Transfer Mode (ATM)
  • Broadband over Power Lines (BPL)
  • Digital Subscriber Line (DSL)
  • DS-1, DS-3
  • Ethernet
  • Fiber
  • Frame Relay/Permanent Virtual Circuit (PVC)
  • Integrated Services Digital Network (ISDN, BRI, PRI)
  • OC-1, OC-3, OC-12, OC-N
  • Satellite service
  • Switched Mulitimegabit Data Service (SMDS) (DSL)
  • T-1, T-3, Fractional T-1
  • Wireless
  • Wide Area Networks (WAN)

In addition, Multi-Protocol Label Switching (MPLS) is also eligible when used in conjunction with another CTF-eligible service.


Support in this funding category is generally only available for basic conduit access to the Internet but is not available for content, equipment purchased by applicants, and services beyond basic conduit access to the Internet. Basic conduit access technologies include but are not limited to:

  • Broadband over Power Lines (BPL) – enabled Internet access service
  • Cable
  • Digital Subscriber Line (DSL)
  • Fiber/Leased Dark Fiber[2]
  • Satellite service
  • Telephone dial-up
  • T-1 lines
  • Wireless
  • Wide Area Network (WAN)


  • Wireless Internet Access Service – The CTF discount only applies to data plans and laptop cards and not cellular voice minutes or plans.


  • Measured Business Service
  • VoIP

Contact us to receive more information on the following:

Eligibility Requirements

Eligibility Requirements

Generally, these are the qualifying requirements:

Schools & School Districts

  • Public or nonprofit private schools
  • Located in California
  • Providing elementary or secondary education (K – 12)
  • Annual endowments under $50 million
  • Must have active County District School Code Number


  • Located in California
  • Eligible to participate in state-based plans for funds under Title III of the Library Services and Technology Act

Government Owned and Operated Hospitals & Health Clinics

  • Located in California
  • Owned and operated by a municipal, county government, or a hospital district
  • Some that do not meet the above “owned and operated” requirement may qualify as a Community Based Organization (see below)

Community Based Organizations (CBOs)

  • Total revenue does not exceed $5 million, except for 2-1-1 CBOs and Health care CBOs
  • Tax-exempt
  • Directly offer one of the following services to a community at specific geographic locations in California: 2-1-1 Service Provider, Educational Instruction, Health care, Job Training, Job Placement, or a Community Technology program
  • Provides its community access to the internet, except for 2-1-1 CBOs and Health care CBOs
  • Demonstrate that a majority of the board members reside within the state or are members of the community of interest served by the CBO (such as disability)
  • Demonstrate that it provides its services to the community without charge or at discounted rates

Subcategory of CBO: Health care CBOs

In addition to the general CBO criteria above, Health care CBOs must:

  • Have annual revenues of less than $50 million
  • Have licensed medical personnel on site providing Health care services
  • Accept medical plan such as Medi-Cal, Medicare, Department of Veteran’s Affair insurance, and/or provides services without charge or at a minimal fee. 

Subcategory of Health care CBO: California Telehealth Network members

  • Must individually qualify by meeting the requirements for Health care CBOs

California Community Colleges

  • Must submit an application with current Management Information System code

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