As a nonprofit leader, we know that you have a lot on your plate. From shifting tax codes to changing regulations to the increased competition for donors and volunteers, leading a nonprofit is no easy task. Technology being one of the top growing challenges is one of those that creates a ripple effect. In fact, an outdated software reduces the reliability of reporting, harming the overall transparency of your nonprofit, creating additional challenges in growth, funding, and fundraising. View how improving communication means more donations, while automation means less reliance on labor and faster, less painful growth.
Leaving PBX Behind and Adopting VoIP
American Business Bank completely revamped their telecom infrastructure in order to promote the most modern customer experience in the industry.
A Real Business Cloud Migration Story
“At this point we have been using the UniVoIP system for about 3 years and were able to free up some resources, be more effective and customize the solution exactly to our needs. We are very satisfied.” – Jon Hauer, SBWIB
Our Customers Speak Up
Modern business communication demands a host of tools, including desk and mobile phones, email, instant messaging, voicemail, presence information and conferencing. The OfficeConnect™ Unified Communication solution brings the core functionality of UCaaS in a simple, user-friendly, and easy-to-adopt desktop application.
UniVoIP in 90 Seconds
Time to upgrade your business phone system? OfficeConnect™. Simple as your Phone. Smart as the Internet.
UniVoIP Customer Portal
In the self-service portal, we provide you with manuals, guides and training videos that have everything you need to know to help you and your team leverage your phone system features, functionality and equipment most efficiently.
Go Green with UniVoIP
Save Money and Communicate First Class with a Cloud-Based Phone Solution that delivers cost savings, innovative and environmentally friendly technology.
Solutions For Nonprofits
Since 2005, UniVoIP’s Nonprofit Assistance Program has helped organizations create a more powerful impact with cloud communication tools that save nonprofits up to 40% in communication costs.
Solutions For Law Firms
All-In-One Cloud-Based Phone Solution for Legal Firms – Law firms nationwide put their trust in UniVoIP’s advanced communication technology to improve collaboration and client engagement
Solutions For Financial Institutions
Here at UniVoIP, we understand the financial industry and their objectives. So, we have designed an award winning, enterprise-grade unified communications as a service solution that breaks down operational barriers, improves quality of customer experience and catapults long-term profitability.
Solutions for Manufacturers
Go to market faster with unification of resources, platforms and software. Centralize and customize platforms to ensure streamlined workflows while making customer centricity a priority. And finally speed up responsiveness to reduce new product cycle times.
Welcome to the evolution of enterprise communications and the fast moving migration towards the cloud. As a nationwide leader in enterprise grade cloud-based communications, UniVoIP is an award winning, reliable and secure solution for medium to large businesses.
Multimedia Contact Center
UniVoIP’s 100% scalable multimedia contact center makes it possible for companies to efficiently provide service to customers on their media channel of choice while maintaining service levels across all media types. With advanced productivity tools, agents and supervisors monitor and manage with real-time, historical and lifecycle reporting so that companies can deliver a five-star customer service experience.
Collaborate with MiCollab
Among OfficeConnect’s robust feature set is MiCollab, a mobile optimized collaboration suite that offers users a consistent and mirrored business communications experience across any device. Designed to supercharge team interactions and break down the barriers of a traditional workforce environment, MiCollab allows employees to stay productive and collaborating from anywhere.
Advanced Teamwork with MiTeam
MiTeam is a mobile first on demand collaboration tool that brings employees, partners, clients, suppliers and other critical workstream team members together for greater success.
CRM Integration with WebConnect™
UniVoIP WebConnect is a smart feature of The UniVoIP App that automatically pulls up a window with information on the caller based on the inbound Caller ID phone number or the outbound phone number dialed. Program UniVoIP WebConnect to automatically launch a URL of choice, such as your CRM platform, and gain immediate access of relevant information regarding the caller so that every interaction is productive.
Mobile engagement with UniVoIP App™
Enhance your business communications experience with advanced mobile or desktop connectivity. When you’re on the move, take UniVoIP App’s cutting-edge capabilities with you on your smartphone, laptop or tablet and stay connected at all times as if you’re sitting in the office. Your colleagues are never more than two simple clicks away.
MiVoice 6900 and MobileLink
The powerful, mobile first, 6900 MiVoice IP Desk Phone Series offers a plethora of new features for the enterprise executive including MobileLink, a seamless pairing of your IP desk phone and your smartphone.
Geofencing is a powerful location-based service born in MiCollab, a cloud collaboration application for UniVoIP OfficeConnect Enterprise Edition Users. This game changing technology automatically adjusts your availability status and call routing preferences when your mobile device enters or exits a virtual boundary set up around a geographical location, known as a geofence.
UniVoIP AT&T Partner Exchange
In conjunction with AT&T, UniVoIP brings you connectivity solutions tailored to your needs. When your business chooses UniVoIP and AT&T’s network, you’re on a network that’s reliable and secure, so that you know it will be there when you need it most.
UniVoIP’s Nonprofit Assistance Program offers qualifying organizations complimentary, feature-rich VoIP phones and no upfront costs in order to simplify transitioning to a cloud-based phone solution. The program is nationally recognized by Nonprofits and is helping organizations transform the way they achieve their mission by engaging donors and supporters in a whole new way. Apply Now.
The California Teleconnect Fund (CTF)
The CTF program is still going strong and provides 25% of voice services and a 50% discount for broadband to our Nonprofit customers. With this powerful program, Nonprofit organizations like schools, libraries, community based organizations and hospitals across the country are continuing to adopt affordable cloud-based technology that meets their communication needs. Learn more.
Nonprofit Webinar Series Kick Off: Next Level Fundraising
February 6th, 2019 marks the first LIVE webinar of our 2019 Nonprofit Webinar Series, featuring nationally recognized author, speaker and Nonprofit leader, Mazarine Treyz. The webinar will take a look at the current state of fundraising, what is causing a giving downturn, and what Nonprofits can do about it. Register Here
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