Integrate and Optimize Productivity
As a technology leader for nonprofits, UniVoIP’s foundation starts with the understanding that organizations need a service provider that is built to meet their specific needs. UniVoIP is dedicated to making your business our business and allowing full integration with your existing communications applications.
UniVoIP’s application integration can deliver on the promise of unified communications by tying your organizational communications into core business processes. CRM, fundraising platforms, and donor tracking systems are the repository and management instruments for your organization information; application integration serves as a force multiplier by weaving call history, donor account information, including donation trends that release their true productivity and analytic potential.
These innovative solutions help to increase staff and volunteer productivity, shorten response time, encourage collaboration, and improve the overall community satisfaction. The result is a more efficient and healthier nonprofit organization as well as increasing the return on investment of both the communications platform and your existing applications.
UniVoIP WebConnect is a smart feature of The UniVoIP App that automatically pulls up a window with information on the caller based on the inbound Caller ID phone number or the outbound phone number dialed. Program UniVoIP WebConnect to automatically launch a URL of choice, such as your CRM platform, and gain immediate access of relevant information regarding the caller so that every interaction is productive.